In Part 1 I discussed how providing a systemised and consistent customer experience impacted revenue to the tune of 25% within 2 months, for a business at which I was consulting.
The last two jigsaw pieces of the 25% revenue increase puzzle were a production scheduling system and a How-to manual for everything in the business. These two practices provided a supportive environment for the team, in which each team member knew exactly what they needed to be working on, and what they needed to be working on next. They also knew exactly HOW to do the things that they were doing, even if they hadn’t done them for a while.
The 25% revenue increase was just that. An increase in revenue. It did not account for the additional efficiency cost savings. A greater throughput of products through the factory simply added to the bottom line. To help create how-to guides for your team, try our free WorkFunnel PDF tool at: https://18.133.239.66/download-our-free-fillable-pdf-workfunnel/