Most business owner that I meet who say that they are struggling, sight ‘having to do everything’ in their business as the reason. I ask if they have an Operations Manual to help communicate to others HOW they expect the work to be done? This is usually met with total rejection because their business is different and can’t simply be written down, it’s just not that easy. When I dig deeper and understand their processes, it appears that their business is like any other, and HOW things are done can in fact be recorded.
You see, I’m usually met with two objections. Work done is either too simple and obvious that it’s a waste of time recording it, or it is so complex it’s almost an art form and has to be performed by an expert.
Nothing is too simple to be recorded. The purpose of an Operations Manual is to define HOW work is done in YOUR business. Nothing is too complex that it can’t be broken down into smaller sequential steps.
If you cannot accept that your business CAN be documented, you will continue doing most of the work yourself!
You can make a start systemising and scaling your business with our FREE WorkFunnel PDF.